Customer Care / Receptionist - Honda Cars Wellington

We have a rare opportunity for a new addition to our team as a Customer Care / Receptionist in a full time, permanent role. At Honda Cars Wellington we offer Dealership facilities including New Honda Sales and Used Vehicle Sales. In addition we have a full range of genuine Honda Parts and can arrange a WOF or Re-licence for your vehicle through the Service Department. We also offer full Paint and Panel work, with all the latest state of the art equipment we can have your Honda back on the road in no time. Help us organise and keep on top of it all!

The Role
With our commitment to exceptional service at Honda Cars Wellington, we are searching for our next superstar who will deliver a polished service experience to all customers.

This role is vital to the dealership's success and customer retention. Each day you will be required to deliver a memorable experience in a fast-paced environment. You will ensure this by overseeing customer bookings from end to end,organising their vehicle service / repair schedule, through to explaining the servicing of their vehicle and what work has been done, preparing invoices, receipting payments and everything in between.

About You
You have a few years of experience in customer service, and you know how to get everyone to walk away with a smile. You have a knack for dealing with people from all walks of life 

In addition, you will have:

  • A complete proactive approach with customers and confidence to make things happen!
  • Excellent organisational skills
  • A friendly, professional attitude to assist customers and build loyalty
  • Clear communication skills and take pride in how you present yourself
  • Promote improved customer service by developing strong relations with the Honda Care Centre
  • Contribute to the achievement of the overall Dealership objectives by liasing with other departments and working together to hit the total Dealership targets and budgets

We have a variety of vehicles that we service and care for so you must have your full or restricted license with a couple years driving experience, to manoeuvre all vehicles. Saturdays in the dealership may be required, but we will give you another day off in return!

What's on offer to you?
We are a stable and growing company offering a supportive team environment and ongoing training. We have a close-knit, 'muck in' culture and offer a competitive salary and a bonus for exceeding KPI's.

If this sounds like you, then join us and help us get people back on the road today!

To apply for this job go to:
Applications close 23 February 2018